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S01 E05 How conversations drive Value with Jeff Patton
Mastering Agility
The Difference Between Impact and Outcome
The language system of output, outcome, any impact, I did not have been. It's been around for a long time but it was strongest or most dominant in the nonprofit world where we're trying to bring about social change. The difference is that the outcome is what your customers and users do. That's how I cut that in a sharp way in my head.
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