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Navigating Technological Transformation
This chapter dives into insights from a consulting venture focused on optimizing business operations and addressing issues like customer churn and market growth. It emphasizes the need for a unified lobbying effort within the tech industry to advocate for better policies and reflects on how rapid technological changes shape societal norms and consumer behavior. The discussion highlights the transformative impact of AI and the role of younger generations, particularly Gen Z, in fostering a more responsible engagement with technology.