This chapter examines the influence of robotics on the workforce with a focus on service-oriented robots in hospitality. It discusses the capabilities of these robots, their integration with AI, and speculates on future developments in the field.
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Matt Casella, President of Richtech Robotics, discusses the use of robots across the hospitality, healthcare, and automotive industries. Erin Lewellen, CEO of Tilting Futures, talks about getting Gen-Z involved in social endeavors.
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