In the US, to use Apple Pay versus just pulling out your credit card, is Apple Pay better? Of course it's better. But again, you can't consider the value of the experience in isolation if you consider it in totality. And by the time you figure out, oh, I could have paid with Apple Pay, you're already, the card's already in the machine and you've already swiped it. It's that delta. The delta of improvement is just not there to justify the pain of switching. One of the big challenges in shifting to the sort of transportation as a service for all transportation, not just sort of after night out drinking, in the US is that you
Ben and James discuss how leverage shifts in a value chain, why WeChat is so powerful in China, and why that is a problem for Apple.
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Links
- Ben Thompson: Apple’s China Problem — Stratechery
- Ben Thompson: Messaging: Mobile’s Killer App — Stratechery
- Ben Thompson: Slack and the State of Technology at the End of 2015 — Stratechery
- Connie Chan: When One App Rules Them All: The Case of WeChat and Mobile in China — a16z
- Ben Thompson: Peak Google — Stratechery
- Ben Thompson: Beyond Disruption — Stratechery
- James Allworth: The Blessing of Failure — Medium
- Ben Thompson: The State of Consumer Technology at the End of 2014 — Stratechery
- Ben Thompson: Why Doesn’t Apple Enable Sustainable Businesses on the App Store? — Stratechery
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