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 In this conversation, Dr. Zach Mercurio discusses the importance of creating a sense of purpose and mattering within teams. He emphasizes that feeling valued is a basic human instinct and that leaders play a crucial role in fostering an environment where everyone feels significant. The discussion covers the psychological impacts of not feeling like one matters, the barriers leaders face in demonstrating care, and practical strategies for enhancing team dynamics through small, intentional interactions. The conversation ultimately highlights the shift from traditional command-and-control leadership to a more trust-based approach that prioritizes relationships and emotional intelligence.
 00:00 Creating a Sense of Purpose in Teams
 02:10 Understanding the Cost of Not Mattering
 04:28 The Role of Leaders in Mattering
 07:56 The Importance of Mattering in Work and Life
 11:41 Barriers to Caring in Leadership
 16:10 The Shift from Command and Control to Trust-Based Leadership
 19:35 Leading Indicators vs. Lagging Indicators
 23:28 The Power of Small Interactions
 28:59 Practical Actions for Leaders to Show Mattering
 44:26 Noticing, Affirming, and Needing in Leadership