Play to People's Strengths

You need to understand your staff and use them to their strengths. If you have a weakness, someone else should be working for you who does it. Strengths and weaknesses Everybody has them. Even me, Lord Emperor Tate, has the old weakness. I've got the old one. This is natural human nature. So when you speak to people, speak to customers you need to identify their weaknesses. Where are they weak? You make sure you understand how each of them works."

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