14min chapter

Content, Briefly cover image

John Collins (Part 1): Intercom, Ramp and falling in love with the customer

Content, Briefly

CHAPTER

Building a Global Content Team

This chapter explores the intricacies of assembling a content team across different locations, focusing on the significance of hiring skilled facilitators and editors. It highlights the transition to remote work preferences, the importance of aligning marketing strategies with diverse customer segments, and the evolving landscape of content delivery. Ultimately, the discussion emphasizes effective vendor management and consistent content scheduling as vital components for successful content marketing.

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