9min chapter

The AI in Business Podcast cover image

Leveraging AI for Better Insurance Outcomes From Risk Management to Customer Care - with Mark McLaughlin of IBM

The AI in Business Podcast

CHAPTER

Evolving AI Perspectives in Insurance

This chapter explores the shift in the insurance industry from relying on a singular foundational AI model to embracing specialized models for specific tasks. It discusses the critical importance of data governance, aligning AI initiatives with business goals, and the need for accessible data and tools to responsibly drive innovation.

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