From Help Desk to Independent Contractor in Microsoft Technology

Shawn Harry, Microsoft 365 Solutions Architect, shares his journey in the Microsoft Unified Communications space. Tom and Shawn talk about the evolution of the UC landscape and the challenges of managing and deploying Microsoft Teams in enterprise environments.

• Shawn's early experiences in the Unified Communications space
• The shift from on-premises solutions to cloud
• Complexities and challenges of managing Microsoft Teams in enterprise environments
• The role of a Teams and Microsoft 365 Product Owner
• Maximising the full potential of your Microsoft 365 investment by staying on top of the constant changes

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