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66. Sir Richard Dearlove, former Mi6 Chief - Intelligence: managing information, experts and the court of public opinion in the boardroom
Enter the Boardroom with Nurole
Navigating Crisis Management and Organizational Response
This chapter emphasizes the necessity of experiencing crises firsthand for a comprehensive understanding, and stresses the importance of forming a composed team for effective crisis resolution. Communication, narrative control, and unity within the organization are highlighted as crucial elements, drawing on the speaker's post-9/11 experiences to illustrate the transformative effects of crises on work dynamics and the essential need for a disciplined, organized response.
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