New Regulations and Compliance

This week I talked with Jessica Gulish about the revolutionary role of Spruce Health in HIPAA Compliant patient communication software for mental health professionals.

1. HIPAA Compliance and Secure Messaging: Understanding the importance of secure texting for patient communication and the need to prioritize HIPAA compliance for protecting patient information.
2. Benefits of Spruce Health: Exploring the outstanding features of Spruce's telehealth platform, from secure communication to scheduling and payment collection, catering to the needs of mental health professionals.
3. Optimize Patient Communication: Leveraging Spruce for efficient and secure messaging, group communication, and coordination of care among healthcare providers, while documenting potential clients and sales opportunities.

More about Jessica:

Jessica Gulish is the Head of Sales at Spruce Health, the leading medical communication platform designed for healthcare, and has been a formidable member of the leadership team for nearly seven years. She has served as a pioneer in the health tech sector for more than 17 years, with experience spanning women’s health, dermatology, and pharmaceuticals before becoming an expert in medical communication. Jessica hails from the Bay Area and graduated with a degree in Communications from California Polytechnic State University, San Luis Obispo.

• Grab the HIPAA compliant white sheet here: spruce.docsend.com/view/nur46mb 
• Use Code PODCAST20 for 20% off your first-year subscription of Spruce Health at sprucehealth.com.

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Thanks to Our Sponsor: The Receptionist for iPad

✨ The Receptionist for iPad:

I want to thank The Receptionist for iPad for sponsoring this episode.

The Receptionist offers an iPad list check-in option where clients can scan a QR code to check in, which negates the need for you to buy an iPad and stand. Go to thereceptionist.com/privatepractice and sign up for a free 14-day trial. When you do, you'll get your first month free. And don't forget to ask about our iPad list check-in option.

Mentioned in this episode:

Resilient Mind Counseling

It's Patrick. Some of you may know that I own a group therapy practice in North Carolina, Resilient Mind Counseling. We specialize in supporting the Neurodivergent, LGBTQIA+, and Black, Brown, and Asian communities online and across North Carolina. We also have limited in-person openings at our offices in Asheville and Cary. We really love working with clients who are coming to terms with both Autism and ADHD discoveries later in life or questioning, as well as the intersections of race, gender, identity, and orientation. All of our therapists have lived experience and identify as AuDHD, Autistic, or ADHD. Our team of affirming therapists offers a safe, anti-racist, anti-oppressive, inclusive, and accessible space where you can show up exactly as you are—no masking, no judgment, and no need to make eye contact, just real connection and healing. We accept most commercial insurances like Blue Cross Blue Shield, United, Aetna, and Med Cost, as well as self-pay options. We currently have openings for new clients. Visit our website at resilientmindcounseling.com. You can also text or call our HIPAA-compliant phone line at (828) 515-1246, or email us at scheduling@resilientmindcounseling.com.

The Receptionist for iPad

I want to thank The Receptionist for iPad for sponsoring this episode. From new patients faced with an empty lobby and no idea where to find their therapist to clinicians with a session running over time and the doorbell ringing, some of the most anxiety-ridden moments of a therapy appointment happen before a session even starts. The Receptionist for iPad, helps you tackle some of that pre-appointment apprehension and anxiety. The Receptionist for iPad is an easy-to-use digital client check-in system that helps your visitors check in securely to their appointments and notify their practitioners of their arrival via SMS, email, or your preferred channel. No more confusion, and less lobby checking or having clients sign in on paper logbooks. It can even help you upgrade and update your demographic information for your clients as well and even validate parking. Start a 14-day free trial of the Receptionist for iPad by going to thereceptionist.com/privatepractice. Make sure to start your trial with that link and you'll also get your first month free if you decide to sign up.