Fixing the Language Barrier Between Engineers and Executives with Karell Ste-Marie of The Serious CTO
Product Driven
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Bridging the Empathy Gap in Engineering
This chapter explores the challenges engineers face in understanding the user experience, highlighting the importance of empathy towards the end-users of their software. It emphasizes the need for improved communication between technical and non-technical teams, especially around storytelling, which can help engineers effectively advocate for their projects and align with business goals. Practical solutions for fostering collaboration and enhancing the customer perspective within engineering teams are also discussed.
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