Revamping Fashion Rental: Enhancing Customer Engagement

On the Glossy Podcast, senior fashion reporter Danny Parisi and editor-in-chief Jill Manoff talk about some of the biggest fashion stories in the industry.

This week, we talk about Prada’s positive earnings, including the spectacular growth of Miu Miu and why so many other luxury brands are falling behind. We also talk about Nike being sued in a class action lawsuit over the shutdown of its NFT business, RTFKT — one of a number of lawsuits over the ill-fated technology.

Later in the episode (21:15), Manoff speaks with Rent the Runway co-founder and CEO Jennifer Hyman about her turnaround plan for the company. As the OG in the fashion rental space, Rent the Runway has had to contend with new competitors like Nuuly, which have swept into the rental space.