How to Break the Habit of Interrupting

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Some people are such compulsive talkers like they don't pick up on those cues. The most successful sales reps asked 11 to 14 questions, fewer than that. And when a rep identifies three to four specific problems, no more, no fewer, the best reps made calls feel like conversations.

Dan Lyons shows why and how silence can be your greatest superpower.

— YOU’LL LEARN —

1) How conversations dramatically influence overall health and happiness.

2) How to tell if you’re talking too much.

3) How pauses wield enormous power.

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— ABOUT DAN —

Dan Lyons is the author of Disrupted: My Adventures in the Startup Bubble, a New York Times bestselling memoir, and Lab Rats: How Silicon Valley Made Work Miserable for the Rest of Us. He was also a writer for the hit HBO comedy series Silicon Valley. As a journalist, he spent a decade covering Silicon Valley for Forbes, ran tech coverage at Newsweek, and contributed to Fortune, the New York Times, Wired, Vanity Fair, and the New Yorker.

• Book: STFU: The Power of Keeping Your Mouth Shut in an Endlessly Noisy World

• Website: DanLyons.io

— RESOURCES MENTIONED IN THE SHOW —

• Book: 1984 by George Orwell

• Book: Animal Farm by George Orwell

• Book: The Female Brain by Louann Brizendine

• Book: The Making of the Atomic Bomb by Richard Rhodes

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