Self Service Check in Kiosks Are Not Enough

The difference between the human experence and self check is people like the self check in experience. People are very happy with the kiosk. They would not be happy with the robot. That little incremental step of from a self service check in kiosk to a robotic worker has such a detrimental impact that it actually causes the whole project to be a failure. We tell people like, if you push that line too far, your project risks failure,. Because youre going into that uncanny valley ins the same thing with data. Ad tey're going to say, this is not a good example. Maybe, maybe, for future pockets, we could find an example of a something that's on