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3min chapter
How Jason Swenk Built a $30m Agency
How to Scale an Agency π
How to Build a Relationship With Your Clients
I think it's also too just being able to anticipate their needs and service them before they even realize that they have those needs is a big one. That roller coaster ride of their emotions is so critical. You need to figure out first, what do they expect and how do they actually expect it? When do they expect it? What type of communication do they actually want? Do they want phone call text, meetings, video recorded, whatever?"
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