Doug Wyatt - The #1 Skill Every Technician Needs to Handle Objections Like a Pro!
Waste No Day: A Home Services Motivational Podcast
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Mastering Communication Skills for Technicians
This chapter focuses on creating tailored training programs for technicians and call center staff to refine their communication abilities and manage objections effectively. It underscores the value of regular practice, structured learning, and performance evaluation tools to address common challenges in homeowner interactions.
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