2min chapter

Litigation Radio cover image

Ten Tips for Building a Scalable and Sustainable Law Practice

Litigation Radio

CHAPTER

The Client Portal Versus the Experience Platform?

I think that's the portal versus experience platform. The portals, while they are somewhat one-dimensional, it still achieves so much that it's worth implementing. When you're ready to take the next level or just jump to that next level with the experience platform, it really takes its from it being flat to 3D, that 4D,. That really more robust interactive experience and that I think has always been the piece that's been missing and legal is to really dive deep into the client experience.

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