Open loop means people are encountering these hallucinations where they're getting these kind of rants or machine freakouts. I think it is a revelation to people that these models can make up facts. It won't surprise you, for example, that Chad GPT will not write a poem about Donald Trump's accomplishments, but will happily write a poems about Joe Biden's accomplishments. There are also all of these artifacts in how these models are trained that we don't even begin to understand.
Neeva CEO Sridhar Ramaswamy joins Molly to talk all things search and AI chatbots, including Neeva’s technology and the difficulty of building a search engine (1:41), Neeva’s consumer focus and business model (20:00), and the search-to-answer revolution (41:31).
(0:00) Molly kicks off the show
(1:41) Neeva’s Purpose
(5:06) The technological underpinning of Neeva
(8:00) The hurdles building Neeva
(10:26) Microsoft for Startups Founders Hub - Apply in 5 minutes for six figures in discounts at http://aka.ms/thisweekinstartups
(11:53) The problems search aims to solve
(18:31) LinkedIn Marketing - Get a $100 LinkedIn ad credit at https://linkedin.com/thisweekinstartups
(20:00) Why choose Neeva
(24:01) Neeva’s business model
(29:18) Moving from search to answers + citing sources
(35:53) The ad supported publishing ecosystem
(37:58) Pilot - Get 20% off the first 6 months at https://pilot.com/twist
(39:13) Leaving Google
(41:31) The search to answers revolution
(44:34) Compensating publishers and dealing with content moderation
(48:51) Open loop vs. Closed loop
(54:29) Neeva copycats
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