How to Ask the Right Questions to Get the Right Answer

Getting the, their, their actual experience and their actual honest feedback is quite a bit more difficult. There's a lot of nuance in getting user feedback that we might not necessarily think about at first. You can tell somebody that it's on when it's off and they'll respond. Like, oh, this feels amazing but it's doing nothing. So that's to the next point. It has to be really thoughtful about the experience that you create for an individual.

Play episode from 37:51

Transcript

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!

Get the app