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8min chapter
Becoming a super IC: Lessons from 12 years as a PM individual contributor | Tal Raviv (Product Lead at Riverside)
Lenny's Podcast: Product | Growth | Career
Navigating Customer Perception in Product Management
This chapter explores the critical role of customer perception in product management, emphasizing the need for empathetic communication when implementing changes. Through real-world examples, it highlights the balance product managers must maintain between logical decision-making and understanding customer sentiments, especially in the age of social media.
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Discover
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