How to Offer Customization in an Enterprise Web-Based Application

I've seen people that are working with an enterprise web-based application. And the support systems are things they have no choice about using. So you basically, I think you should offer some degree of customization. How to offer that combined with discoverability is almost an episode by itself. But we've talked this far into the show. That's actually our first recommendation then to actually allow people to customize,. Now I'm going to throw in the third one now.