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706: Building the Skills to Prevent, Manage, and Resolve Conflict with Jeremy Pollack

How to Be Awesome at Your Job

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How to Get Through a Tough Conflict Situation

Leaders often feel the need to defend themselves when someone gives them feedback. When this happens, it's easy for a leader to get triggered and start defending their own actions. This article was originally published in The New York Review of Books on November 14, 2013.

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