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Prioritize principles in crisis, w/Upwork’s Hayden Brown and Merck’s Ken Frazier
Masters of Scale
The Importance of Listening to People
Ken Frazier: The old fashioned concept of top down decision making just does not work. When the pandemic hit, I thought that was exactly the wrong way to approach it. We needed to be much more reflective, much more empathetic and we had to become much better listeners.
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