Adapting to a Lifestyle-Centric Business Model and Remote Work Culture

The chapter explores how clients respond to a lifestyle-centric, values-driven distributed business model, including setting clear expectations upfront and maintaining high work quality despite a 32-hour work week. It delves into the impact of the pandemic on clients' attitudes towards instant availability and partnerships with companies like Expensify, as well as plans for in-person events to foster team connections. The chapter also discusses unique aspects of the company, such as tailoring processes to high-growth product-led companies, productizing their approach, and challenges of hiring and onboarding remote contractors.