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BEST OF: Michael Bungay Stanier teaches you how to begin

How I Work

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How to Get the Best Out of You

When working with a new person, the temptation is always to talk about the project. But it's good to talk about how we're going to work together before talking about what we'll do together. "I call it building our operating manual," says Manta Software co-founder and chief executive officer Mike Cevallos.

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