Navigating Difficult Conversations

This chapter examines the importance of trust and authenticity in engaging in challenging discussions, including delivering constructive feedback. It offers strategies for improving conversation effectiveness, particularly in hybrid and remote settings, emphasizing emotional intelligence and the significance of silence and body language. The chapter also highlights the art of asking effective questions to foster meaningful dialogues and enhance leadership communication.

Transcript

Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!

Get the app