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Do You Know How to Integrate Customer Service?
If you have 500 customers and they integrate the daof tracking all differently you're pretty much swamped in, inin. So a lot of what what wed it was to create that framework, a way to track data that is Standardized. Then the other piece is, ok, once you have that, then you have likeen to machn learning, and the martian learning can very wildly. Another example is till personalization is a big deal for digita experiences and caleo basic temselves, batar disitl experiences. How personalization in customers service? Ah, you don't have a lot of data.