838: Letters! Actual Letters!
This American Life
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The Heart of Mail Delivery
This chapter explores the daily life of a mail carrier named Grace, who builds personal connections with her customers while managing the complexities of mail delivery. It highlights the emotional weight of correspondence, the frustrations of junk mail, and the shift in communication from physical letters to digital forms. Through reflections on the significance of mail, the narrative underscores the pride and responsibility mail carriers feel in their role within the community.
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