#121 - Top researcher leaves Google, trademarking ”GPT”, Stability AI’s new models, 50% of AI ’Catastrophe’, DrakeGPT
Last Week in AI
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The Future of Customer Support Jobs in the Age of Automation
This chapter examines how technology is poised to automate many customer support roles, potentially affecting 14% of the jobs in this field in the US. The discussion highlights the economic ramifications of this shift, potentially displacing around 400,000 to 500,000 positions.
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