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4min chapter
Cognigy's approach to LLMs in CAI platforms with CEO, Philipp Heltewig and Hardy Myers
VUX World
Is the LLM Driving the Conversation?
An LLM is essentially a functional component. It does not store something from one input to the next. So you need to have an overarching layer that stores the context. Coglage has got all of the information around the state of the conversation as it stands. He sees that being flipped on its head in future where actually the large language models will be driving the conversation and managing the context. And the platforms will be used as the fallback in case of hallucination and case of this information.
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