
CAVA: Ted Xenohristos and Brett Schulman
How I Built This with Guy Raz
Navigating Expansion and Transformation
This chapter explores the complexities of expanding a restaurant brand into Los Angeles, focusing on the strategic acquisition of Zoe's Kitchen and the challenges of revitalizing its brand. It highlights the significance of customer engagement, employee satisfaction, and operational changes to align with a Mediterranean dining experience. The speakers reflect on pivotal milestones, the urgency of revitalization, and the importance of feedback in shaping the future of the Cava brand.
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