Building Customer Loyalty and Managing Finances Smartly

It’s a decision most small businesses will have to make, eventually.

Your small team is full of people you trust, who know your product and your customers. But are they qualified to lead? When it’s time to make important hires, should you look for the best you can find, or use the best you already have?

There are pros and cons to both.

It’s Q&A Wednesday, and we’re helping one listener who’s ready to make their first managerial hire. We’ll discuss the advantages and disadvantages of each approach, and share our own experience with the exact same decision.

Get ready for a pivotal moment in your business’s growth. Click Play!

To submit your questions, visit 100mba.net/q.

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