3min chapter

The Human Risk Podcast cover image

Nitish Upadhyaya on Behavioural Law

The Human Risk Podcast

CHAPTER

The Importance of Personalization in Compliance

I disagree with you entirely. The basic principle should be let's get this thing right. And I think in a compliance context, that's particularly important because at least I'm going into a coffee shop voluntarily buying a coffee. So there's an element that I want to be here and I want the end product. But if you look at a compliance content, yeah, sure, employees needs to do these things. Otherwise, ultimately they will get fired. If you want them to do it to a particular standard or to take the exercise seriously or to pay attention then we need to be thinking in those terms.

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