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People have ~feelings~ about the exclamation point (Florence Hazrat interview)
Grammar Girl Quick and Dirty Tips for Better Writing
The Role of Punctuation in Communication
Our bodies actually physically react to different punctuation marks as we see them. People perceive the same message differently when it's in a text message versus in print. In text messaging that comes across as passive-aggressive or a bit snappy, not very friendly. So again, I think it really depends on the medium as well.
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