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2min chapter
Andreessen Horowitz's Vijay Pande: "AI doctors"
The Times Tech Podcast
The Importance of Customer Experience in Health Care
As a patient, you are constantly stuck in the middle of the fight between insurance companies and providers. "I want us to be the customer," he says. The capitalist approach actually will be the best approach even in health care,. But right now doesn't seem like it's working.
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