This chapter highlights the importance of embracing failure and learning from it, using an example of a failed new service launch by a telecommunications company after a successful pilot. It emphasizes the need for organizations to create incentives for project leaders to learn and adapt, and highlights the importance of intelligent failures that provide valuable information.
This week, we're looking back at some of our favorite episodes from the last year. Today, we'll hear from award-winning Harvard Business School professor Amy Edmondson, who's going to transform your relationship with failure.