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The Three Traps of Ampathy
Emotional ampathy can lead us into a few traps that actually prevent us from caring about others. A manager who empathizes with one employee's stress is at risk for giving him time off, but not extending the same benefits to other teams. The third trap is that ampathy can drain us. Feeling another person's pain can be overwhelming. We get so overloaded that we end up focusing on managing our own emotions instead of showing care to others.