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nnovation vs. Regulation: Balancing AI Growth with Ethics | Generative AI Summit

Regulating AI: Innovate Responsibly

CHAPTER

Navigating Customer Lifecycle in Fintech: Data and Ethics

This chapter explores the intricacies of tracking customer lifecycles in the fintech industry, focusing on how services can adapt to meet the evolving needs of customers as they age. It also emphasizes the significance of data governance and ethical management of personal information to sustain long-term customer relationships.

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