Practice Number 3: Create a Safe Space

This is one that i feel like stands alone, because this is one that a lot of the others are dependent on. The perfect system is going to do nothing for you unless you are emotionally in sted in working that particular system. He says, reasons don't get people to act; emotions do. And when i am applying it to myself, how can I apply it to an organization? But i think it's summarized as: Don't be a jerk and build trust over time.