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Lessons from Caitlin Reiche, Zus Health, on listening to your customers as a Chief Commercial Officer

Pear Healthcare Playbook

CHAPTER

How to Measure ROI in the Healthcare Space?

I'm very focused with my team on ensuring that we fulfill our responsibility on the sales side for, I keep using this term, but like finding the common denominators. We know we're going to impact that number, but it's something I'm thinking about quite a bit. And then, of course, how do we turn that into an ROI model that can demonstrate the value of zoos to the broader organization now and over time?

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