3min chapter

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Episode 67: The Science Of Positive Leadership with Craig Dowden Ph. D.

The Thinking Leader

CHAPTER

The Power of Empathy and Accountability

"I have never seen a CEO who could shift from being smiling to being really intense in without losing his smile," he says. "You need the empathy to understand what people are going through and what they need to be successful, but you also have to hold them accountable." He adds that it's incredibly powerful to inspire trust and engagement.

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