Ashley: The craziest thing that happened during usability tests was an ex-con who had the teardrop tattoo on his face and a couple of their facial tattoos. John: I just have zero tolerance for any kind of like me and our caddy or petty behavior or words directed toward participants at any point in the process. Go to audibletrial.com slash user defenders to get your free audio book, Essentialism.
Ashley Karr teaches us that we can’t be exceptional at generalizing. She encourages us to always work with the people for whom we are designing. She motivates us to always trust ourselves and our instincts. She shows us how planning and organization are key contributors to success. She also inspires us to give back by […]