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Evan Shankman is the chief knowledge and innovation officer at Fisher Phillips. He says KAM means organizing a firm's collective knowledge and data to make your organization do things better, smarter,. faster, more consistent, and so on. "The definition really has to include not just your own organization's collective knowledge data info," he says.

Enterprise Knowledge CEO Zach Wahl speaks with Evan Shenkman, Chief Knowledge and Innovation Officer at law firm, Fisher Phillips. Fisher Phillips implements KM activities that involve improving processes behind the scenes, collaborating with clients, trying innovative solutions, and incorporating data analytics; as CKIO, Evan focuses on making attorneys more efficient through enhanced collaboration and innovation with their clients. Evan has over 10 years of experience in Knowledge Management, and has been at Fisher Philips for 3 of them.

In this conversation, Evan discusses Knowledge Management and the outcomes it strives for, including smarter, faster, better, more consistent, and higher quality results.

Editor's Note: After recording this podcast, it was announced that Evan and his firm had been working with legal AI company Casetext to help develop the first Reliable AI Legal Assistant, “CoCounsel,” and Fisher Phillips was the first major law firm to deploy that GPT-4-powered technology. The KM and Legal Innovation needle keeps charging forward at Fisher Phillips.

Note: The views expressed by guests are their own, and do not necessarily reflect the views of their organization.

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