With cancellation policies, will they refund points or miles that have been redeemed? So to pay on the airline, some airlines charge like, a hundred dollar award re deposit fee, and some airlines don't. And what i mention on rental cars is also true. They're one of the last hold outs in thiske requirement to prepay and have all these fees. We'll return to the show in just a momentwhen you're looking to improve, look for the improvements that build on themselves, like hiring. You get better at hiring, you hire great people faster, so your business grows and you get to keep on hiring.

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