How To Build, Scale, & Sell A Multi-Million Dollar Ecommerce Business
Winning With Shopify
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The Emotional Cost of Customer Service
"There's an emotional cost too. If you're the founder of the company, almost like you're having to handle some of these," he says. "If it's operation, someone's just sending the wrong product, then man, I would be screaming about it." He adds that customer service can often find out when stuff is messed up.
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