"If you aren't getting the help and support that you need in your life, odds are good it's kind of your fault," says Hanof. "We feel like our needs are obvious to other people because they're obvious to us", he adds. The first step is actually asking for help - even if you don't want someone to see that you have a problem as well which solves the second issue: how to say 'I'm sorry' without sounding rude or condescending.