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ServiceNow Series E43: Jeff Schott, VP of Platform Automation & Global Service Delivery at Pomeroy

The Alldus Podcast - AI in Action

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The Advantages of Amazon Connect

The advantages of amazon connect are astounding reliability. It's never been down since it became commercially available in two thousand 17, i know i sound like a commercial graamazon connet,. Butim a big fan, as i am, of service now. The ability to virtual instead of saying, give me a call back when the cue dies down and there's the next available agent, and actually holds your place in line and calls you back next.

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