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How Uber and Lyft Used ‘Lockouts’ to Deny NYC Drivers Millions

Big Take

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The Impact of Lockouts on NYC Rideshare Drivers

This chapter examines the lockouts enforced by Uber and Lyft affecting NYC drivers, emphasizing how these strategies stem from an oversupply issue and aim to cut costs. It also discusses the development of a fair compensation model for drivers based on usage metrics, highlighting ongoing tensions between the companies and their workforce.

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