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Season 1 Episode 7 Tobi Johnson

Advancing The Profession

CHAPTER

Volunteer Management and the Psychological Contract

One of the most impactful i think that has the most direct impact on volunteer organizations and programs is this idea of the psychological contract. It was first applied and understood in a unpaid employee context which is a lot of where the research comes from. The interesting thing about psychological contracts is they go both ways so if you see the employees of an organization also believe that volunteers have made promises to them, these are never explicit but mostly implicit.

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